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ACUCW1-Cisco Unified Workspace Part 1: Basic v9.x is unfortunately unavailable

Thankfully we have 3 other Unified Communications Manager Classes for you to choose from. Check our top choices below or see all classes for more options.

ACUCW1-Cisco Unified Workspace Part 1: Basic v9.x

at ExitCertified - Schaumburg

(2)
Course Details
Price:
$3,595
Start Date:

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Location:
Schaumburg, Suburbs
1500 McConnor Pkwy Ste 500
At N Meacham Rd
Schaumburg, Illinois 60173
(Map)
Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 12

What you'll learn in this unified communications manager training:

This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including:
  • Cisco Unified Communications Manager (CUCM) v7, v8, and v9
  • Unity Connection v8 and v9
  • Client devices
You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP Phones, while configuring users and associating them with phones. You will learn to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. You'll also learn to configure voice mail accounts for users, build a voice mail menu system, and manage licenses using Enterprise License Manager with Cisco UC v9.1.

You will gain a basic understanding of route patterns that are used for dialing and Class of Service, which is used to control who can dial where, such as internal, local, long distance, and so forth.

Skills Gained
  • Basic CUCM architecture and terminology
  • How the CUCM administrative and user GUIs work
  • Device pools and other common elements of phone configuration
  • Add and delete phones manually and using auto registration
  • Use the BAT tool to add phones and users and to change configurations
  • Add users, assign them capabilities, and associate them with phones
  • Configure phone features: shared lines, call park, DND, Music on Hold, and phone services
  • Configure phones for Class of Service using the line/device approach
  • The NANP
  • Configure phones for voice mail
  • Enable video
  • Investigate CDR and billing using third-party software called OfficeWatch
  • Components of the Cisco Unity and Unity Connection systems and how they integrate into a unified messaging system
  • Configure Cisco Unity Connection users
  • Deploy and use the Greetings and Broadcast administration tools
  • Configure Cisco Unity Connection Voice Mail Menu System using call and interview handlers (i.e., build an Audiotext application)
Who Can Benefit
  • This entry-level course is designed for administrators who need an understanding of Cisco UC networks. Engineers, network architects, and integrators with overall responsibility for Cisco UC networks can also benefit from this course, especially when taken in combination with more advanced courses such as ACUCW2.
Prerequisites
  • For this basic course, familiarity with relevant technologies and an understanding of router configuration is not needed.

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Refund Policy
Cancellations or reschedules received 21 days or more from the start date of the class are allowed at no charge. Cancellations or reschedules 20 days or fewer from the start date of the class are assessed a fee of 100% of the class fee.

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School: ExitCertified

ExitCertified

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Since 2001, ExitCertified has provided individual and corporate clients with a superior learning experience. As a trusted education partner we deliver more than 9500 authorized IT training courses for 20+ vendors from such leading technology firms as Oracle, SAP, Symantec,...

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