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ACUCW1 -Admin Cisco Unified Comm Workspace1: Basic v10

at Global Knowledge - Schaumburg

(58)
Course Details
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$3,795
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Location:
Schaumburg, Suburbs
1500 McConnor Pkwy Ste 500
At N Meacham Rd
Schaumburg, Illinois 60173
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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this unified communications manager training:

ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic v10.5

Cisco Course v10.5 | Cisco Unified Communications Manager Software v10.5, Cisco Unity Connection v10.5

This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including:
  • Cisco Unified Communications Manager (CUCM) v8, and v9 and v10.5
  • Unity Connectionv8, and v9 and v10.5
  • Client devices
You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP phones, while configuring users and associating them with phones. You will learn to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. You'll also learn to configure voice mail accounts for users, build a Jabber Client, and manage licenses using Prime License Manager with Cisco Unified Communications Manager v10.5

You will gain a basic understanding of route patterns that are used for dialing and Class of Service, which is used to control who can dial where, such as internal, local, long distance, and so forth.

What You'll Learn
  • Basic CUCM architecture and terminology
  • How the CUCM administrative and user GUIs work
  • Device pools and other common elements of phone configuration
  • Add and delete phones manually and using auto registration
  • Use the BAT tool to add phones and users and to change configurations
  • Add users, assign them capabilities, and associate them with phones
  • Configure phone features: shared lines, call park, DND, Music on Hold, and phone services
  • Configure phones for Class of Service using the line/device approach
  • The NANP
  • Configure phones for voice mail
  • Investigate CDR and billing using third-party systems
  • Components of the Unity Connection systems and how they integrate into a unified messaging system
  • Configure Cisco Unity Connection users
  • Deploy and use the Cisco Jabber Client
Who Needs to Attend
  • Administrators
  • Engineers
  • Network architects
  • Integrators with overall responsibility for Cisco Collaboration
Prerequisites
  • Familiarity with relevant technologies and an understanding of router configuration is recommended but not required
Follow-On Courses
  • CICD - Implementing Cisco Collaboration Devices
  • CTCOLLAB - Troubleshooting Cisco IP Telephony and Video
Q&A

Q: Is there an exam with this course?
A: Yes. There is an exam at the end of the course.

Q: What happens if I don't pass the exam?
A: While the school only gives a voucher for one exam try with the class price, you can re-take the exam at an additional cost if needed.

Still have questions? Ask the community.

Refund Policy
Notice of cancellation must be submitted 16 business days prior to class.

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School: Global Knowledge

Global Knowledge

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate...

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