Effective Business Communication

Name: Effective Business Communication
Start: 2020-02-11T09:00:00-06:00
End: 2020-02-11T16:30:00-06:00
Location: Training Connection

at Training Connection - The Loop

(99)

Course Details

Price:

$350 5 seats left

Start Date:

Thu, Oct 17, 9:00am - 4:30pm

Next start dates (3)

Location:

The Loop, Downtown/Loop
230 W Monroe St Ste 610
Btwn S Franklin & Wells Streets
Chicago, Illinois 60606 (Map)

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Description

Class Level: Beginner

Age Requirements: 14 and older

Average Class Size: 5

What you'll learn in this communications course:

Students will improve their communication skills with other people in their workplace.

The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

Learning Objectives:

Upon successful completion of the Business Communication Styles and Techniques:

Use different interpersonal communication styles and Techniques
Make a Good First Impression
Build rapport
Ask and Answer Questions
Use Nonverbal Communication, Give Feedback, and Empower Employees
Communicate with Peers, Supervisors, Subordinate, and Customers/Vendors
Promote Ideas and Handle Negotiations
Deal with Human Resource Issues
Understand how Communication can define a Company's Culture
Build a Positive Culture

Detailed Course Outline

Communication Styles and Methods

Identify primary and secondary communication styles
Communicate using various verbal and non-verbal modes

First Impressions and Building Rapport

Identify elements that influence first impressions
Build rapport and establish creditability with others
Build positive relationships

Building Relationships through Feedback

Use paraphrasing effectively
Provide positive and constructive feedback in business setting

Communication with Supervisors

Identify with types of ineffective supervisors
Interact with an ineffective supervisor, promote an idea and accept constructive criticism

Communications with Colleagues and Subordinates

Identify guidelines for communicating with colleagues
Take steps to apologize to subordinates
Use appropriate steps to refuse subordinates requests
Dismiss a subordinate

Communicating with Customers and Vendors

Respond to customer complaints
Reject a vendor contract without rejecting the vendor
Address a complaint to a vendor

Organizational Culture

Determine the nature of organization culture
Use the cultural network to your advantage
Identify the elements of physical culture that affect interpersonal communication
Identify ways managers can build a positive culture

What's included

Business Communication Training Manual
Certificate of Course Completion
6 Months FREE Repeat Policy

Still have questions? Ask the community.

Refund Policy

Cancellations:
Cancellations made more than 5 days before the commencement of the training, qualify for a refund less a $100 administration fee.
Cancellations made 5 days or less before the commencement of the training, will not be eligible for a refund
We are not able to offer refunds for no-shows or uncompleted courses.

Rescheduling:
Rescheduling requests made 5 days before the commencement of the training are free. Rescheduling that takes place within 5 days of the commencement of the training will incur a $100 administration fee. We do not charge for student substitutions at any time.

If your student wants to confirm her seat on the future class now, then there is a $100 transfer fee payable. Alternatively, as she may not have been aware of our terms, if she is willing to check back with us 2-3 days before a future class, and provided the class is confirmed to run, we will slot her in and waive the cancellation fee.

Money Back Guarantee
We offer a money back guarantee on our public classes.

If the training does not meet expectations, students can leave the class at the end of Day 1 (or by lunchtime in the case of single day courses) and request a refund. Students have to notify the training center manager before they leave and return all the training materials to qualify for a refund.

We are unable to offer a money back guarantee to students who leave a class later than the times noted above. Students can however still repeat the training (often with a different trainer).

Map

Training Connection
The Loop, Downtown/Loop
230 W Monroe St Ste 610
Btwn S Franklin & Wells Streets
Chicago, Illinois 60606 The Loop, Downtown/Loop
230 W Monroe St Ste 610
Btwn S Franklin & Wells Streets
Chicago, Illinois 60606

All classes at this location

Trains CTA - Blue and Red Lines - Monroe Station Walk approximately 4 blocks west on Monroe Street to Franklin Street. CTA - Orange, Pink, Purple and Brown Lines - Quincy station Walk approximately 1.5 blocks north on Wells Street, turn left (west) on Monroe Street, and go to corner of Franklin Street. CTA - Green Line Swap at Clark for Blue line or Roosevelt for Orange line. Metra - Union Station Walk 3 blocks east on West Adams (crossing river). Turn left (North) on Franklin and walk 1 block to Monroe Street.

Start Date	Time	Teacher	# Sessions	Price

Thu, Oct 17	9:00am - 4:30pm	TBD	1	$350

Thu, Nov 21	9:00am - 4:30pm	TBD	1	$350

Mon, Dec 23	9:00am - 4:30pm	TBD	1	$350

Tue, Feb 11	9:00am - 4:30pm	TBD	1	$350

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Questions & Answers (2)

Get quick answers from CourseHorse and past students.

Question from Mustafa

How long this class?

Answer from Brenda L. CourseHorse Staff

Hi Mustafa, this class is for a day, from 9 am to 4:30 pm. Hope this helps!

Answer

Question from Anonymous

Is this class suitable for young professionals? I wonder at the 14 year minimum age requirement. Thanks.

Answer from Brenda L. CourseHorse Staff

Hi there! This class is aimed at young professionals. Training Connection doesn’t have any younger people attending. Hope this helps!

Answer

Reviews of Classes at Training Connection (99)

(99 Reviews)

Reviewed by Dalia A. on 5/19/2017

This class was amazing. J.P. was such a kind and encouraging teacher. She was well educated, engaging, and tailored the message to my class. I would definitely recommend this class to business professionals, especially young professionals, who need help cleaning up their physical and written communication and presence.

Reviewed by LINH V. on 8/13/2019

Reviewed by Ruby P. on 8/10/2019

Reviewed by Flore L. on 8/9/2019

Reviewed by Kevin L. on 5/23/2018

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School: Training Connection

Training Connection LLC is a computer and business skills training company.

Our Training Philosophy

Our main focus is to provide exceptional computer desktop and business skills training. We strive to achieve this by following a 5 cornerstone approach:

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Effective Business Communication

What you'll learn in this communications course:

Map

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Reviews of Classes at Training Connection (99)

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