Discover Classes. Earn Rewards. Administrator (Classic)

at Certstaffix Training - Near North Side

Course Details
$2,910 4 seats left
Start Date:

Mon, Feb 03, 9:00am - Feb 07, 4:00pm (5 sessions)

Next start dates (3)

Near North Side, Downtown/Loop
500 N Michigan Ave Ste 600
At N Michigan Ave
Chicago, Illinois 60611
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Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 3

What you'll learn in this sales management training:

This Salesforce admin training course will teach students how to administer Salesforce, configure Salesforce, and develop new applications utilizing the platform. This class is delivered by a senior instructor with many years of real-world Salesforce experience. The instructor will cover all the basic administration concepts within Salesforce in addition to sharing real-world experiences and best practices.

The class presents a broad range of topics that cover just about everything on which a student will be tested. These topics include but are not limited to basic administration, the architecture, configuration, customization, and data management. 

There is in-depth coverage of system security topics such as users, licenses, profiles, field-level security, permission sets, record security, organization-wide defaults, role hierarchy, and roles, sharing rules, account teams, sales teams, and queues. The object model related to Salesforce automation, marketing automation, and service are thoroughly covered as well with sections on accounts, contacts, opportunities, products and price books, quotes, leads, campaigns, cases, solutions, knowledge, ideas, and answers. 

Students will also learn to develop new applications on the platform using the declarative interface. Analytics, including reports, dashboards, and list views will be covered in detail as well.

This class is for the "out of the box" Salesforce application. If you use the Non-Profit Service Pack, you are welcome to take the class, but we will not cover the NPSP version. If you are looking for Salesforce Administrator classes, this training is for you.

This class will cover the classic version of Salesforce.

Who Should Attend: 
People with a strong technical background, such as system administrators, developers, or consultants, who have experience with another CRM or ERP system and are looking to quickly develop equivalent skills on Salesforce.

To ensure your success in this course, you should possess end-user skills such as creating and managing opportunities, or have basic administrative experience such as setting up or managing the Sales Cloud® (Accounts, Contacts, opportunities, and so forth). You can obtain this level of skills and knowledge by taking the following course: for Sales Representatives.

Course Outline

Day 1
  • Agenda and course overview
  • Introduction to GenWatt
  • Setting up a practice site
  • overview
  • Organization settings
  • System security
  • architecture and model, view, controller
  • Apex and Visualforce overview
  • Record security
Day 2
  • Folder access
  • Customization
  • Field-level security
  • Security and sharing knowledge check
  • Customization
  • Products and price books
  • Quotes
  • Sales productivity tools
  • Field history
Day 3
  • Service relationships
  • Case assignment rules
  • Escalation rules
  • Community relationships
  • Object relationships
  • Lookup and Master Detail fields
  • Schema Builder
  • Rollup Summary fields
  • Lookup Field filters
  • Recruiting application
  • Setup audit trail
Day 4
  • Automation
  • Debugging
  • Data validation
  • Workflow
  • Approval processes
  • User interface settings
  • Search settings
  • Salesforce record IDs
  • Import wizards
  • Data loader
  • Mass transfer
  • External IDs
  • Upsert
  • Mass delete
  • Weekly data export
  • List views
  • Reports
Day 5
  • Reports (Cont.)
  • Dashboards
  • Knowledge Check
  • Marketing relationships
  • Leads
  • Campaigns
  • Content
  • Partner portal
  • sites
  • Administrator exam prep
  • Developer exam prep
  • Supplemental materials
  • Session wrap-up
School Notes:
Courseware (if a course has a Courseware) will be shipped to the address provided two weeks before the class starts. Make sure that the additional info field is properly and correctly filled out to avoid Courseware being lost in transit. Please also note that P.O. Box addresses are not allowed.

The classes are instructor-led live training you attend in a local classroom or from your home/office. Our instructors teach from a remote location while being able to interact with students as in a traditional classroom setting.

Instructors can view student progress and take control of their PC to provide direct assistance. Students can see the instructor's presentation as well as voice questions directly to the instructor and participate in class discussions.

Still have questions? Ask the community.

Refund Policy
You can cancel or reschedule your registration without penalty or charge provided you give notice of 10 business days (M-F) or more days before the start of my class.

If you request to cancel or reschedule your registration 10 Business Days (M-F) or less days before the class start you will be charged 100% the course fee and will not be entitled to a refund. You have one (1) opportunity to use our Make-Up policy to have those funds applied to a later class date.

You cannot change your class location ten (10) Business days (M-F) or less before the class start because Certified Staffing Solutions has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.

Should Certified Staffing Solutions need to cancel your class due to insufficient enrollment, or postpone it due to events beyond their control, Certified Staffing Solutions will notify you as soon as possible. In such cases, you may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.

Travel arrangements and costs are the sole responsibility of the student. Certified Staffing Solutions suggests obtaining refundable reservations. Certified Staffing Solutions classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certified Staffing Solutions will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.


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Certstaffix Training

All classes at this location

Our downtown Chicago classroom is located at the Avenue Business Center in the Magnificent Mile district, close to plenty of restaurants and parking. When arriving for class, please proceed to Suite 600 and the receptionist will guide you to your classroom.

Start Dates (4)
Start Date Time Teacher # Sessions Price
9:00am - 4:00pm Remote Instructor 5 $2,910
This course consists of multiple sessions, view schedule for sessions.
Tue, Feb 04 9:00am - 4:00pm Remote Instructor
Wed, Feb 05 9:00am - 4:00pm Remote Instructor
Thu, Feb 06 9:00am - 4:00pm Remote Instructor
Fri, Feb 07 9:00am - 4:00pm Remote Instructor
9:00am - 4:00pm Remote Instructor 5 $2,910
This course consists of multiple sessions, view schedule for sessions.
Tue, Mar 17 9:00am - 4:00pm Remote Instructor
Wed, Mar 18 9:00am - 4:00pm Remote Instructor
Thu, Mar 19 9:00am - 4:00pm Remote Instructor
Fri, Mar 20 9:00am - 4:00pm Remote Instructor
9:00am - 4:00pm Remote Instructor 5 $2,910
This course consists of multiple sessions, view schedule for sessions.
Tue, Apr 21 9:00am - 4:00pm Remote Instructor
Wed, Apr 22 9:00am - 4:00pm Remote Instructor
Thu, Apr 23 9:00am - 4:00pm Remote Instructor
Fri, Apr 24 9:00am - 4:00pm Remote Instructor
9:00am - 4:00pm Remote Instructor 5 $2,910
This course consists of multiple sessions, view schedule for sessions.
Tue, Jun 02 9:00am - 4:00pm Remote Instructor
Wed, Jun 03 9:00am - 4:00pm Remote Instructor
Thu, Jun 04 9:00am - 4:00pm Remote Instructor
Fri, Jun 05 9:00am - 4:00pm Remote Instructor

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School: Certstaffix Training

Certstaffix Training

Certified Staffing Solutions specializes in providing computer training and instructors nationwide. Our instructors are professional trainers and utilize hands-on exercises to reinforce lecture. Each averages more than 5 years delivering classes to business professionals.

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