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Administering Cisco Unified Intelligence Center (ACUIC)
Sunset Learning Institute @ 9140 Arrowpoint Blvd, Charlotte, NC
Administering Cisco Unified Intelligence Center (ACUIC) is a 3-day administration course focusing on the CUIC reporting solution for Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Customer Voice Portal (CVP) environments. CUIC is a comprehensive, end-to-end UCCE/PCCE reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer. Although...
Administering Unified Contact Center Enterprise Part 1
Sunset Learning Institute @ 9140 Arrowpoint Blvd, Charlotte, NC
Administering Unified Contact Center Enterprise with CVP Part 1 (AUCCE 1) This is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. AUCCE Part 1 course gives the learner an understanding of the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment....
Advanced Junos Service Provider Routing (AJSPR)
Sunset Learning Institute @ 9140 Arrowpoint Blvd, Charlotte, NC
This five-day course is designed to provide students with detailed coverage of OSPF, IS-IS, BGP, and routing policy. Through demonstrations and hands-on labs, students will gain experience in configuring, monitoring, and troubleshooting the Junos operating system and in monitoring device and protocol operations. This course uses Juniper Networks vMX Series Routers for the hands-on component, but the lab environment does not preclude the course from...
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Adv. Admin. of Unified Communications Manager (AAUCMF)
Sunset Learning Institute @ 9140 Arrowpoint Blvd, Charlotte, NC
Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE...
PMP Exam Prep Boot Camp
Project Management Academy @ 1920 Ayrsley Town Blvd, Charlotte, NC
Gain the skills and knowledge to become a certified project manager with the PMP Certification training course. Enhance your career and earning potential while learning the fundamentals of project management at Project Management Academy. Register today to take the next step in your professional journey.
All levels
18 and older
Deploying Unified Contact Center Enterprise (DUCCE)
Sunset Learning Institute @ 9140 Arrowpoint Blvd, Charlotte, NC
Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco Unified Contact Center Enterprise (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding of the Unified CCE deployment capabilities, processes, fault tolerance, installation, and troubleshooting...
$3,995
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