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Certified ScrumMaster (CSM)
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Certified ScrumMaster (CSM)

at Hartmann Software Group - Downtown Charlotte

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Downtown Charlotte
222 S. Caldwell Street
Btwn S Brevard & Caldwell Streets
Charlotte, North Carolina 28202
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Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10
Teacher: HSG Instructors

What you'll learn in this scrum training:

Certified ScrumMaster (CSM) is a two-day hands on workshop that takes students through the Scrum Framework. The class is full of practical, real world techniques that ScrumMasters can take back and use immediately at their workplace. The class explores in-depth the roles and responsibilities in Scrum with a deep dive into the role of the ScrumMaster. This class will allow your organization to enjoy the many advantages Scrum has to offer.

  • This course is for IT Professionals (Architects, BAs, DBAs, Developers, Testers, etc.) 
  • IT Leadership (Managers/Directors/VPs/CIOs/CTOs) 
  • Project Managers 
  • Anyone interested in learning the benefits of Scrum
Course Outline 
  • As a Certified ScrumMaster class participant, you will learn to:  
  • Explain Lean, Agile and Scrum so that I can better understand Scrum’s relationship to the Agile Manifesto 
  • Describe the Scrum framework in order to clearly comprehend the Scrum process 
  • Describe the roles and responsibilities in Scrum 
  • Deep dive into the ScrumMaster role and be clear on the breadth and depth of each person's participation 
  • Learn to experience Scrum in preparation for acive participation within the organization and Scrum team 
  • Explain how to seed a product backlog to assist the Product Owner with creating one 
  • Demonstrate how to write user stories to articulate the who, what, and why behind a backlog item 
  • Teach team members how to relatively size backlog items, so that the product owner can make better prioritization decisions 
  • Explore the Sprint construct, so that the team is on the same page with Industry's Scrum practices 
  • List and explain the key events in Scrum in order to know what is happening, before, during, and after each sprint 
  • Explore some additional concepts to be a valued support and Scrum implementation factor in my organization
HSG courses are taught by the experienced instructors who are proven experts in their field. Our instructors are highly knowledgeable, friendly, reliable and inspiring. They speak and teach industry's best practices and often customize classes to meet individual needs.

Students are encouraged to ask questions and participate in discussions and training-labs.

Still have questions? Ask the community.

Refund Policy
To cancel or reschedule your registrations without penalty or charge, please notify us at [email protected] 14 days or more before the first day of my class.


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School: Hartmann Software Group


​The solution to most IT related problems lies in a better understanding of the technology.

Founded in June of 2002, the Hartmann Software Group (HSG) is an IT training company specializing in complicated software development languages and technologies ranging from C++ to Weblogic/Oracle Application...

Read more about Hartmann Software Group

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