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ITIL Training in Boston, MA

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ITIL Foundation Certification

at Knowledgehut

The ITIL Foundation certification is the basic level qualification, and is followed by the Intermediate and Expert levels. Our Foundation course introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. The course material explains the various Lifecycle stages with the processes used, and teaches how they contribute...

Thursday Aug 22nd, 9am - 5pm

  (2 sessions)
$1,499

2 sessions

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ITIL v4 Foundation

at Certstaffix Training - Burlington 67 S Bedford St Ste 400 W, Burlington, Massachusetts 01803

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new...

Wednesday Aug 7th, 10am - 5pm

  (3 sessions)
$2,200

3 sessions

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ITIL Foundations

at Certstaffix Training - Burlington 67 S Bedford St Ste 400 W, Burlington, Massachusetts 01803

This ITIL Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised...

No Upcoming Schedules
$2,200

3 sessions

ITIL® Planning Protection and Optimization

at Sprintzeal Americas Inc

The ITIL Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a free standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate...

No Upcoming Schedules
$2,895

3 sessions

ITIL® Service Transition

at Sprintzeal Americas Inc

Service transition includes the management and coordination of the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the customer and stakeholder requirements. It helps to plan and manage the change of state of service in its life cycle. ITIL Service Transition training...

No Upcoming Schedules
$2,895

3 sessions

ITIL® Release Control and Validation

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

The ITIL Intermediate Qualification: Release, Control and Validation (RCV) Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is,...

No Upcoming Schedules
$2,598

3 sessions

ITIL® Service Offerings and Agreements

at Sprintzeal Americas Inc

The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is a freestanding qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is,...

No Upcoming Schedules
$2,895

3 sessions

ITIL® Operational Support and Analysis

at Sprintzeal Americas Inc

The ITIL Operational Support and Analysis (OSA) Certificate is a free standing qualification but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart,...

No Upcoming Schedules
$2,895

3 sessions

ITIL® Service Design

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

Service Design has turned into an exceptionally regular term nowadays in verging on each business set up. It is about addressing client needs and enhancing their involvement with an organization. Essentially the motivation behind IT Service Design phase of the lifecycle is the outline of a changed service and getting it prepared for the presentation...

No Upcoming Schedules
$2,598

3 sessions

ITIL® Continual Service Improvement

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

ITIL Continual Service Improvement process uses methods from quality management in order to learn from past results. This process aims to improve the efficiency of IT processes with the concept of continual improvement. It uses a metric driven approach to identify opportunities for improvement and to measure the impact of improvement efforts. It is...

No Upcoming Schedules
$2,598

3 sessions

ITIL® Service Operation

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

ITIL Service Operation process uses methods from quality management in order to learn from past results. This process aims to improve the efficiency of IT processes with the concept of continual improvement. It uses a metric driven approach to identify opportunities for improvement and to measure the impact of improvement efforts. It is a phase of...

No Upcoming Schedules
$2,598

3 sessions

ITIL® Service Strategy

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

Service strategy shows how to transform service management from an organizational capability into a strategic asset, and to then think and act in a strategic manner. It helps to clarify the relationships between various services, systems or processes and the business models, strategies or objectives they support ITIL Service Strategy training from...

No Upcoming Schedules
$2,598

3 sessions

ITIL Foundation Training

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

Information Technology Infrastructure Library is the most demandable course in the IT field. This trains the individuals from the basic IT concepts and processes. Target Group: The training mainly focuses on the key elements and concepts associated with ITIL service lifecycle management. It guides on how to apply ITIL techniques to improve efficiency...

No Upcoming Schedules
$1,595

2 sessions

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ITIL Foundation

at ASPE Inc.

Just as PMI has set the standards for Project Management around the world, ITIL® is the most widely accepted approach to IT Service Management in the world. This three-day course introduces the fundamentals of IT Service Management (ITSM) based on ITIL (2011) of the IT Infrastructure Library (ITIL). Originating in the UK, ITIL has been adopted for...

No Upcoming Schedules
$2,395

3 sessions

DevOps Implementation Boot Camp

at Sprintzeal Americas Inc - Back Bay 800 Boylston Street 16th Fl, Boston, Massachusetts 02199

Over the years there have been big disconnects between the different roles of the IT hub. You will learn how to examine culture, tools, and structured collaborative practices, why cross-functionality of teams is critical, how automation and high-efficiency tools support everything. We struggle with many barriers between development projects and to...

No Upcoming Schedules
$1,595

2 sessions

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