May 6th
10am–6pm EDT
Meets 5 Times
Learn how to effectively manage a unified contact center in Boston with classes that cover topics such as customer service techniques, call routing strategies, and advanced reporting and analytics.
Unfortunately, no classes in-person in Boston have spots left, but 1 class live online is available.
ONLC Training Centers @ Online Classroom
This course discusses the Cisco Identity Services Engine (ISE), a an identity and access control policy platform that provides a single policy plane across the entire organization,combining multiple services, including authentication, authorization, and accounting (AAA), posture, profiling, device on-boarding, and guest management, into a single context-aware identity-based platform. The training provides learners with the knowledge and skills to...
May 6th
10am–6pm EDT
Meets 5 Times
Jun 24th
10am–6pm EDT
Meets 5 Times
Jul 22nd
10am–6pm EDT
Meets 5 Times
Aug 19th
10am–6pm EDT
Meets 5 Times
Sep 16th
10am–6pm EDT
Meets 5 Times
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Sunset Learning Institute @ 303 Wyman St, Waltham, MA
Administering Cisco Unified Intelligence Center (ACUIC) is a 3-day administration course focusing on the CUIC reporting solution for Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Customer Voice Portal (CVP) environments. CUIC is a comprehensive, end-to-end UCCE/PCCE reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer. Although...
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Unified Contact Center Training in Boston are rated 4.1 stars based on 11 verified reviews from actual CourseHorse.com purchasers.
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