Discover Classes. Earn Rewards.
Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) is unfortunately unavailable

Thankfully we have 1 other CCNA Class for you to choose from. Check our top choice below or see all classes for more options.

Class Tags:
Questions about this class?
Get help now from a knowledge expert!

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

at Sunset Learning Institute - Waltham

(6)
Course Details
Price:
$4,295
Start Date:

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!
If you're enrolled in an upcoming date, this simply means that date has now sold out.

Location:
Waltham
303 Wyman St Ste 150
Btwn Lincoln & Winter Streets
Waltham, Massachusetts 02451
(Map)
Share:
Description
Class Level: Beginner
Age Requirements: 18 and older
Average Class Size: 8

What you'll learn in this ccna training:

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

Target Audience
The primary target audiences for the course are:
  • Network administrators and network engineers
  • CCNP Collaboration candidates
Secondary audiences are:
  • Systems engineers
Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments
Course Objectives
Upon completing this course, you will be able to meet these objectives:
  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manager mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues
Course Outline

Module 1: Introduction to Troubleshooting Cisco Collaboration Systems Solutions
  • Lesson 1: Identifying Cisco Collaboration Deployments
  • Lesson 2: Using Troubleshooting Methodology
  • Lesson 3: Using Troubleshooting and Monitoring Tools
Module 2: Cisco Unified Communications Manager Troubleshooting
  • Lesson 1: Troubleshooting Common Gateway and Endpoint Registration Issues
  • Lesson 2: Troubleshooting Cisco Unified Communications Manager Availability Issues
  • Lesson 3: Troubleshooting Database Replication Issues
  • Lesson 4: Troubleshooting LDAP Integration Issues
Module 3: Cisco VCS Troubleshooting
  • Lesson 1: Troubleshooting Endpoint Registration Issues
  • Lesson 2: Troubleshooting Cisco VCS Control and Cisco VCS Expressway Availability Issues
  • Lesson 3: Troubleshooting Database Replication Issues
  • Lesson 4: Troubleshooting LDAP Integration Issues
Module 4: Call Setup Issues
  • Lesson 1: Describing Call Setup Issues and Causes
  • Lesson 2: Troubleshooting On-Net Single-Site Calling Issues
  • Lesson 3: Troubleshooting On-Net Multisite Calling Issues
  • Lesson 4: Troubleshooting Off-Net Calling Issues
Module 5: ILS and GDPR Issues
  • Lesson 1: Troubleshooting ILS and GDPR
Module 6: Cisco Unified Communications Manager Mobility Issues
  • Lesson 1: Troubleshooting Device Mobility Issues
  • Lesson 2: Troubleshooting Cisco Extension Mobility Issues
  • Lesson 3: Troubleshooting Cisco Unified Mobility Issues
Module 7: Cisco TelePresence Management Suite Issues
  • Lesson 1: Troubleshooting Cisco TMS Issues
Module 8: Voice Quality and Media Resources Issues
  • Lesson 1: Troubleshooting MTP Issues
  • Lesson 2: Troubleshooting Transcoder Issues
  • Lesson 3: Troubleshooting Audio and Video Conferencing Issues
  • Lesson 4: Troubleshooting Audio and Video Quality Issues
Labs:
  • Guided Lab 1: Troubleshooting Gateway and Endpoint Registration Issues
  • Guided Lab 2: Troubleshooting LDAP Integration Issues
  • Guided Lab 3: Troubleshooting Endpoint Registration Issues
  • Guided Lab 4: Troubleshooting LDAP Integration Issues
  • Guided Lab 6: Troubleshooting On-Net Multisite Calling Issues
  • Guided Lab 7: Troubleshooting Off-Net Calling Issues
  • Guided Lab 8: Troubleshooting ILS and GPDR
  • Guided Lab 9: Troubleshooting Device Mobility Issues
  • Guided Lab 10: Troubleshooting Extension Mobility Issues
  • Guided Lab 11: Troubleshooting Cisco Unified Mobility Issues
  • Guided Lab 12: Troubleshooting Cisco TMS Issues
  • Guided Lab 13: Troubleshoot Transcoder Issues
  • Guided Lab 13: Troubleshoot Transcoder Issues
  • Guided Lab 14: Troubleshooting Issues with Audio and Video Conferences
Note:
Learn for 365 Days!

We believe in a 365-day learning experience that begins immediately, regardless of when you attend your ILT course. At SLI, you get a range of learning opportunities, from instructor-led hands-on training, to self-directed, customizable learning paths based on your environment, your needs, and your level of experience. We provide the tools and options, and you decide what you need, when you need it, and how you want to learn it!

Immediate access to supplemental learning assets that are INCLUDED with your purchase of the above instructor-led training course:
  • 365 Days of Access to SLI’s Entire Collaboration Video Reference Library (VRL), not just the 5-day class you sign up for (hundreds of searchable, on-demand learning bytes in 5-15-minute videos)
  • 365 Days of Unlimited Access to Delta Sessions - What’s Not Covered in Class! (Version Upgrades, Industry Updates, Etc.)
  • 365 Days of Unlimited 24x7 Access to SLI's Community - Collaborate with SLI Instructors and Other Members (Monitored Daily by SLI Instructors) 
  • 365 Days of Unlimited Access to Interactive neXTpertise Sessions and other IT Resources with SLI Instructors (featured hot topics, exam prep, etc.) 
  • Unlimited Access to Hosted Webinars and All Previously Recorded Sessions
  • Unlimited Access to your Digital Courseware
Benefits:
  • Training that fits your needs (from high intensity to small learning bytes)
  • Build immediate competency - start at time of purchase!
  • Gain know-how and skills gaps with limited work disruptions
  • Get quick answers to daily challenges - live interaction!
School Notes:
Important:
All Sunset Learning Institute classes are taught in an instructor-led, live virtual environment. This price includes a facility fee of $300 (except Reston,VA or Denver, CO) to allow you to take it in a classroom-type environment. If you prefer to take the class from home, the $300 fee will be waived and refunded.

Still have questions? Ask the community.

Refund Policy
Refund is 2 weeks prior to class start date.

Map

Google Map

Sunset Learning Institute

All classes at this location

Start Dates (0)

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!

Similar Classes

Benefits of Booking Through CourseHorse

Booking is safe. When you book with us your details are protected by a secure connection.
Lowest price guaranteed. Classes on CourseHorse are never marked up.
This class will earn you 42950 points. Points give you money off your next class!
Questions about this class?
Get help now from a knowledge expert!
Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Reviews of Classes at Sunset Learning Institute (4)

School: Sunset Learning Institute

Sunset Learning Institute

Sunset Learning Institute exists to provide world-class IT training by delivering exceptional experiences to our customers. Our goal is to help clients optimize their Cisco hardware investment through a consultative approach that allows us to deliver the highest quality advanced training in the marketplace,...

Read more about Sunset Learning Institute

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Boston educator.

Want to take this class?

Save to Wish List
Taking this class for work? Get exclusive perks & discounts for free.

1 Top Choice

Cisco CCNA Certification

at Certstaffix Training - Burlington 67 S Bedford St Ste 400 W, Burlington, Massachusetts 01803

This course is a comprehensive preparation for anyone wishing to obtain a solid background in basic Cisco networking concepts and prepare for the 200-120 CCNA certification exam. Students are first introduced to theory-based concepts, which are followed-up with practical hands-on labs. This course is suitable for anyone new to Cisco networking technologies....

Monday Sep 16th, 10am - 5pm

  (5 sessions)
$3,100

5 sessions

Loading...