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Mediation Skills Refresher

at MWI - Waterfront

Course Details
Start Date:

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10 Liberty Square 4th Fl
At Milk St
Boston, Massachusetts 02109
Book at Office/Home
Early bird price is until Jan 20, $250 thereafter.
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Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 26

What you'll learn in this legal course:

This program is an eight-hour advanced mediation training program designed to refresh, recharge, and prepare mediators to effectively facilitate the mediation process. This program focuses on best practices for mediators, including how a mediator serves as a negotiation consultant, dealing with challenging personalities, overcoming barriers to agreement, challenges to neutrality, and dealing with power differentials.

Topics Covered

  • How a mediator serves as a negotiation consultant
  • The five principles of mediation and how a mediator can fulfill each stage
  • The structure and stages of the mediation process including the how, when and why to use each stage
  • Being “purposeful” and understanding why and how mediators decide what to do next
  • Assisting parties to move from positions, to interests, to options and to agreement (or to their best alternative to an agreement)
  • Co-mediation techniques (including planning with your co-mediator and giving and receiving feedback)
  • Dealing with difficult parties and situations
  • Strategies for helping clients overcoming impasse

Who Should Attend

  • Mediators looking to increase their skill set and refuel their mediation tool kit
  • Those interested in applying to or rejoining MWI’s District & Municipal Court Mediation Panel
  • Trained mediators who would like to revisit areas discussed in basic mediation training and build their capacity to mediate effectively

Prerequisite: Participants should have completed basic mediation training

Participants will receive

  • Training materials, handouts and other resources
  • Eight-hours of advanced mediation training including opportunities to mediate with supervision in role-plays

Dress is business casual. Refreshments will be provided throughout the program.

Still have questions? Ask the community.

Refund Policy
Cancellations must be made in writing. A full refund is available up to 21 days before the start of a program for registrations that have not been previously transferred. 

Cancellations received between 21 and 14 days before the start of a program will receive a refund, less a $75 administrative fee or registrants may make a one-time transfer to another program within a one-year period without incurring a $75 administrative fee. 

No refunds or transfers will be made if a cancellation is made within 14 days of the start of a program. Registrants who transfer their registration more than one time will be charged a $75 administrative fee for each transfer. 

Transferred registrations are not eligible for refunds. 

MWI reserves the right to cancel a program for any reason and issue a full refund.


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Questions & Answers (1)

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Question from anonymous
Hello, would you recommend the mediation class for someone that never worked in the area but is interested on the subject?
Answer from Chuck D. Verified Educator
Our “Refresher” course is primarily designed for trained mediators who are looking to rebuild their mediation skills and the course can be taken by someone who has not been exposed to mediation. My suggestion is that the person interested in learning more can take out free webinar on mediation and what is involved with mediation training.

Reviews of Classes at MWI (1)

School: MWI


MWI is a nationally recognized dispute resolution firm based in Boston specializing in negotiation training, mediation and arbitration services, and mediation training. MWI achieves success for our clients by maximizing their capacity to collaborate, find solutions to difficult disputes, and communicate...

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1 Top Choice

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at MWI - Waterfront 10 Liberty Square 4th Fl, Boston, Massachusetts 02109

MWI’s Forty-Hour Weekend Mediation Training is designed to prepare managers, executives, lawyers and other professionals how to become a mediator and to effectively facilitate the mediation process. This comprehensive five-day skill-building program utilizes lectures, demonstrations, interactive exercises, supervised role-plays, and group discussions...

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