Cancellations must be made in writing. A full refund is available up to 21 days before the start of a program for registrations that have not been previously transferred.
Cancellations received between 21 and 14 days before the start of a program will receive a refund, less a $75 administrative fee or registrants may make a one-time transfer to another program within a one-year period without incurring a $75 administrative fee.
No refunds or transfers will be made if a cancellation is made within 14 days of the start of a program. Registrants who transfer their registration more than one time will be charged a $75 administrative fee for each transfer.
Transferred registrations are not eligible for refunds.
MWI reserves the right to cancel a program for any reason and issue a full refund.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.