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Root Cause Analysis

Learn how to identify and address the underlying causes of problems in this comprehensive course. Gain practical skills and techniques to prevent future issues from occurring. Perfect for professionals seeking to improve problem-solving abilities.

  • All levels
  • 18 and older
  • $1,095
  • 28 Lord Road, , Marlborough, MA
  • 18 hours over 2 sessions

Start Dates (0)

  • $1,095
  • QPS @ 28 Lord Road, Ste 205, Marlborough, MA 01752
  • 18 hours over 2 sessions
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Class Description

Description

What you'll learn in this business training:

Root Cause Analysis (RCA) is a process designed to help determine the causes of events –typically bad events! Students will learn to treat the cause rather than the symptoms. The methods discussed are used to evaluate the undesirable events and to prevent them from happening again.

Course Benefits
Understand the general principles of root cause analysis. Aiming corrective measures at root causes is more effective than merely treating the symptoms of a problem. To be effective, RCA must be performed systematically, and conclusions must be backed up by evidence.

Who Should Attend?
Professionals who are looking to gather the knowledge necessary to determine root causes and how to treat them.

Topics Covered

  • What is root cause analysis?
  • Defining the Problem
  • Finding the Root Causes
  • Implementing Corrective Actions
  • Reporting
  • Major steps in root cause analysis
  • Tools to be used
  • Root cause analysis example
  • When to use root cause analysis
  • Mistake proofing - why?
  • Hands on workshop on removing errors
  • Mistake Proofing Principles & Devices
  • Impediments to root cause analysis and preventing errors
  • Implementation – Lessons Learned

Refund Policy

REFUND POLICY: (AS PER M.G.L. CHAPTER 255, SECTION 13K)

  1. You may terminate this agreement at any time.
  2. If you terminate this agreement within five days you will receive a refund of all monies paid, provided that you have not commenced the program.
  3. If you subsequently terminate this agreement prior to the commencement of the program, you will receive a refund of all monies paid, less the actual reasonable administrative costs described in paragraph 7.
  4. If you terminate this agreement during the first quarter of the program, you will receive a refund of at least seventy-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  5. If you terminate this agreement during the second quarter of the program, you will receive a refund of at least fifty percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  6. If you terminate this agreement during the third quarter of the program, you will receive a refund of at least twenty-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  7. If you terminate this agreement after the initial five-day period, you will be responsible for actual reasonable administrative costs incurred by the school to enroll you and to process your application, which administrative costs shall not exceed fifty dollars or five percent of the contract price, whichever is less. A list of such administrative costs is attached hereto and made a part of this agreement.
  8. If you wish to terminate this agreement, you must inform the school in writing of your termination, which will become effective on the day, such writing is mailed.
  9. The school is not obligated to provide any refund if you terminate this agreement during the fourth quarter of the program.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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Quality & Productivity Solutions, Inc

Quality & Productivity Solutions, Inc. is an international firm dedicated to providing practical and effective consulting and training to achieve client objectives. Whether it’s improvement in process, product, service, or overall performance, exceptional results are our business. We partner with...

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Quality & Productivity Solutions, Inc

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