Problem solving and Root Cause Analysis (RCA) are a processes designed to help determine the causes of events –typically bad events! Students will learn to treat the cause rather than the symptoms. The methods discussed are used to evaluate the undesirable events and to prevent them from happening again through corrective action.
Understand the general principles of problem solving and root cause analysis. Aiming corrective measures at root causes is more effective than merely treating the symptoms of a problem. They must be performed systematically to be effective, and conclusions must be backed up by evidence.
Who Should Attend?
Professionals who are looking to gather the knowledge necessary to determine root causes and how to treat them.
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Quality & Productivity Solutions, Inc. is an international firm dedicated to providing practical and effective consulting and training to achieve client objectives. Whether it’s improvement in process, product, service, or overall performance, exceptional results are our business. We partner with...
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