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Problem Solving, Corrective Actions & Root Cause

at Quality & Productivity Solutions, Inc - Marlborough

Course Details
Price:
$995 15 seats left
Start Date:

Wed, Nov 06, 8:30am - Nov 07, 5:30pm (2 sessions)

Location:
Marlborough
28 Lord Road, Ste 205
At Elm Street
Marlborough, Massachusetts 01752
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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this general management training:

Problem Solving, Corrective Actions and Root Cause Analysis

Problem solving and Root Cause Analysis (RCA) are a processes designed to help determine the causes of events –typically bad events! Students will learn to treat the cause rather than the symptoms. The methods discussed are used to evaluate the undesirable events and to prevent them from happening again through corrective action.

Course Benefits

Understand the general principles of problem solving and root cause analysis. Aiming corrective measures at root causes is more effective than merely treating the symptoms of a problem. They must be performed systematically to be effective, and conclusions must be backed up by evidence.

Topics Covered:

  • What is Root Cause Analysis?
  • Defining the problem
  • Event and causal factor chart
  • The importance of interviews
  • Finding the root causes
  • Implementing corrective actions
  • Reporting
  • Major steps in Root Cause Analysis
  • Tools to be used
  • Root Cause Analysis example
  • When to use Root Cause Analysis
  • Impediments to Root Cause Analysis
  • Implementation – lessons learned

Who Should Attend?

Professionals who are looking to gather the knowledge necessary to determine root causes and how to treat them.

Still have questions? Ask the community.

Refund Policy
REFUND POLICY: (AS PER M.G.L. CHAPTER 255, SECTION 13K)
  1. You may terminate this agreement at any time.
  2. If you terminate this agreement within five days you will receive a refund of all monies paid, provided that you have not commenced the program.
  3. If you subsequently terminate this agreement prior to the commencement of the program, you will receive a refund of all monies paid, less the actual reasonable administrative costs described in paragraph 7.
  4. If you terminate this agreement during the first quarter of the program, you will receive a refund of at least seventy-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  5. If you terminate this agreement during the second quarter of the program, you will receive a refund of at least fifty percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  6. If you terminate this agreement during the third quarter of the program, you will receive a refund of at least twenty-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  7. If you terminate this agreement after the initial five-day period, you will be responsible for actual reasonable administrative costs incurred by the school to enroll you and to process your application, which administrative costs shall not exceed fifty dollars or five percent of the contract price, whichever is less. A list of such administrative costs is attached hereto and made a part of this agreement.
  8. If you wish to terminate this agreement, you must inform the school in writing of your termination, which will become effective on the day, such writing is mailed.
  9. The school is not obligated to provide any refund if you terminate this agreement during the fourth quarter of the program.

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Quality & Productivity Solutions, Inc

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Start Dates (1)
Start Date Time Teacher # Sessions Price
8:30am - 5:30pm TBD 2 $995
This course consists of multiple sessions, view schedule for sessions.
Thu, Nov 07 8:30am - 5:30pm TBD

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School: Quality & Productivity Solutions, Inc

Quality & Productivity Solutions, Inc

Quality & Productivity Solutions, Inc. is an international firm dedicated to providing practical and effective consulting and training to achieve client objectives. Whether it’s improvement in process, product, service, or overall performance, exceptional results are our business. We partner with...

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