Learn to Attract and Retain Customers
- Advanced
- 21 and older
- $219
- Earn 2,190 reward points
- Price Lock Guarantee
- 519 8th Ave, New York, NY
Apr 30th
6:30–8:30pm EDT
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Class Description
Description
What you'll learn in this teacher training course:
Learning from the Best is an exclusive event being held at Microsoft HQ in Times Square, New York on November 4, 2014.
Learning from the Best is a complete day of discovery, insight, and networking.
We have created an exclusive agenda including presentations, Q&A’s and conversations across 4 domains: customer culture, hiring, training and customer satisfaction!
Visit: sarderlearning.com.
Keynote: Ira Neimar, former CEO of Bergdorf Goodman, retail legend, award-winning & best-selling author
Who Should Attend -
This dynamic conference will teach:
Speakers:
Cancellation/Refund Policies:
No refunds will be issued.
Learning from the Best is a complete day of discovery, insight, and networking.
We have created an exclusive agenda including presentations, Q&A’s and conversations across 4 domains: customer culture, hiring, training and customer satisfaction!
Visit: sarderlearning.com.
Keynote: Ira Neimar, former CEO of Bergdorf Goodman, retail legend, award-winning & best-selling author
Who Should Attend -
- CEOs, CLOs, CIOs, CSOs, CMOs, CHROs, etc
- Customer Relationship Managers
- Sales Professionals
- Consumer Affairs Managers
- QA Professionals
- Consumer Relations Specialists
- Customer Care & Regulatory Teams
- Talent Management/HR Executives
- Marketing Teams
- Account Managers
- Compliance Professionals
- Product Support Teams
- Claims and Complaint Professionals
- Marketing Managers
This dynamic conference will teach:
- How to create a world-class customer-centric business
- How to build a customer-driven culture
- How to develop first class customer service teams and leadership
- How to engage your customer through social good
- How to manage your current client base
- How to understand your best source of revenue
- How to create genuine, mutually beneficial relationships with your customers
- How to use the latest CRM technology
- How to maximize retention and minimize customer churn
- And More...
Speakers:
- Russell Sarder, Award winning Author, Investor, and CEO of NetCom Learning
- Alan Schnurman, Investor and co-founder of Lawline
- David Schnurman, Entrepreneur and CEO of FurtherEd.com
- Susan Davis, President & CEO of BRAC USA
- Savio S. Chan, President & CEO of U.S. China Partners
- Vincent Suppa, Professor of Human Resources at NYU and global expert on human resources
- Microsoft CRM Specialist, Specialist on Microsoft Dynamics CRM
Cancellation/Refund Policies:
No refunds will be issued.
Refund Policy
A student who cancels within 7 days of signing the enrollment agreement but before instruction begins receives all monies returned with the exception of the non-refundable registration fee.
Thereafter, a student will be liable for:
- The non-refundable registration fee of $100 plus
- The cost of any textbooks or supplies accepted plus
- Tuition liability as of the student's last date of physical attendance
- Prior to or during the first week - 0% Penalty
- During the second week - 25% Penalty
- During the third week - 50% Penalty
- During the fourth week - 75% Penalty
- After the fourth week - 100% Penalty
The failure of a student to notify CourseHorse in writing of withdrawal may delay a refund of tuition.
Reviews of Classes at NetCom Learning (16)
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NetCom Learning
NetCom Learning delivers top-quality training and certification solutions to businesses, individuals and government agencies.
Experience
Since its inception in 1998, NetCom has trained over 95 percent of the Fortune 500, serviced over 23,000 business customers, and advanced the skills and careers of over...
Read more about NetCom Learning
This school has been carefully vetted by CourseHorse and is a verified NYC educator.
NetCom Learning
Hell's Kitchen, Manhattan
519 8th Ave
Btwn W 35th & W 36th Streets
New York, New York 10018 Hell's Kitchen, Manhattan
519 8th Ave
Btwn W 35th & W 36th Streets
New York, New York 10018
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