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Operations Courses NYC

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Learn the ins and outs of supply chain management, logistics, and project management in NYC with operations classes that cover everything from inventory control to Lean Six Sigma.

Unfortunately, no classes in-person in NYC have spots left, but 10 classes live online are available.

Global Supply Chain Management: Best Practices in Import and Export Operations

American Management Association

Gain skills to excel in international supply chain management and drive risk and spending out of your global supply chain. This course will provide you with a foundation in global trade regulations, procedures, and documentation, allowing you to apply your new skill sets in the workplace. Learn from recognized experts and gain a competitive edge in the import and export operations field.

(5) All levels 21 and older
$2,295

2 sessions

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Customer Service Excellence:How to Win & Keep Customers

American Management Association

Learn the essential skills to provide exceptional customer service and gain a competitive advantage in today's business environment. Join this course at the American Management Association and discover how to deliver better service, increase customer satisfaction, and manage challenging situations with professionalism. Sign up now and enhance your customer relationships for long-term success.

(5) All levels 21 and older
$2,295

2 sessions

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Six Sigma

Computer Training Source, Inc. @ Online Classroom

Master the art of process improvement with our comprehensive Six Sigma training. Achieve a Green Belt certification and gain the skills to lead successful process improvement initiatives. Prepare for success with our 100% certification exam pass guarantee.

(21) All levels 18 and older
$2,895

5 sessions

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Lean Six Sigma Black Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Black Belt certification course uses simulations to learn the importance of data and statistics when solving a process problem. You will learn powerful root cause analysis tools as well as Minitab. The instructors will keep you engaged and excited! At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Black Belt Certification project.

(1) Intermediate 21 and older
$2,999

5 sessions

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Improving Customer Service

Improving Communications @ Virtual Classroom

Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course. Gain tools to develop better customer skills and maximize efficiency, leading to increased customer satisfaction and referral. Don't miss out on this opportunity to improve your customer service abilities and increase your value in the industry.

(45) All levels 18 and older

Exceptional Customer Service

Training Connection @ Online

Master the art of providing outstanding customer service with this comprehensive training program. Learn essential skills such as making a good first impression, maintaining a positive attitude, and dealing with difficult customers. Enhance customer satisfaction and boost your business success with our exceptional customer service course.

(158) All levels 14 and older

Becoming a Trusted Advisor

American Management Association

Learn how to develop valuable customer relationships and become a trusted advisor in this workshop at the American Management Association. Gain the skills to navigate critical conversations, build trust, and influence clients, ultimately growing your business. Join today and become a highly valued business partner.

(5) All levels 21 and older

Lean Six Sigma Black Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Black Belt certification course is full of games, videos, and other active learning. Learn the importance of data and statistics when solving a process problem and learn powerful root cause analysis tools as well as Minitab as a statistical analysis tool throughout the course. At the end of the course, you will have the tools to complete your Six Sigma Black Belt Certification project.

(1) Intermediate 21 and older
$2,999

5 sessions

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Lean Six Sigma Black Belt Certification

Six Sigma Development Solutions, Inc. - Virtually Online

The Lean Six Sigma Black Belt certification course is full of games, videos, and other active learning. We will learn the importance of data and statistics when solving a process problem. You will learn powerful root cause analysis tools as well as using Minitab as a statistical analysis tool throughout the course. At the end of the course, the Master Black Belt Instructor will give you the tools to complete your Six Sigma Black Belt Certification project.

(1) Intermediate 21 and older
$2,999

5 sessions

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Emotional Intelligence & Customer Service

Improving Communications @ Virtual Classroom

Learn the essential skills needed to provide effective customer service in times of crisis. Gain insights into emotional control, understanding customer reactions, and developing strategies to manage their fears. Join our interactive online class to enhance your customer-centered attitude and empower others with respect and choice.

(45) All levels 18 and older
34 operations classes that have ended
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Crushing Customer Experience Design (Hands-On Training)

General Assembly @ 10 E 21st St, New York, NY

While many business teams build deep knowledge in customer touch-points, few are able to organize around the complete customer journey — leading to customer satisfaction that is on-par with market expectations but ultimately unremarkable. The emerging practice of CX design empowers your cross-functional teams to create a lasting framework for front-end innovation by capturing an accurate picture of customer needs and business support systems as...

(2637) All levels 18 and older

Business Ops Workshop

General Assembly @ 902 Broadway, New York, NY

Whether you’re a founder of a startup or an early-stage employee, an initial focus on business operations by you and your co-workers can improve your company’s ability to scale and inform management’s decisions. In this workshop, you’ll get an overview of inexpensive, scalable business ops tools that every early-stage team can use through their growth phase. Learn how to create a solid financial reporting foundation that can scale. Understand...

(2637) All levels 18 and older
$325
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Six Sigma: Green Belt Certification

Technical Institute of America @ 545 8th Ave, New York, NY

Looking to learn Six Sigma? We have helped thousands to get certified. Six Sigma is used by many companies to improve their quality products and services. TIA certifies thousands of individuals every year. We can help you applied for that job that requires a Six Sigma certification in only a few days. This 5 day course prepares and certifies individuals to become Six Sigma Green Belt Certified (SSGBC).  This course also counts as 35 PDU's...

(632) All levels 18 and older
No upcoming schedules
$899

5 sessions

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Customer Service Excellence:How to Win & Keep Customers

American Management Association @ 1601 Broadway, New York, NY

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success.  How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer...

(5) All levels 21 and older
No upcoming schedules
$2,295

2 sessions

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Becoming a Trusted Advisor

American Management Association @ 1601 Broadway, New York, NY

Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner. Learn...

(5) All levels 21 and older
No upcoming schedules
$1,495
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Leading Virtual Teams

American Management Association @ 1601 Broadway, New York, NY

Have you suddenly been parachuted into managing virtual employees? You’re by no means alone! And while the technology is there to provide connectivity and enable work to get done, it doesn’t necessarily mean you’re naturally comfortable in the role of a virtual leader with the tools and techniques necessary to keep your employees present and effective in their work. Yet the research clearly shows that “effective leadership is the number one...

(5) All levels 21 and older
No upcoming schedules
$2,595

2 sessions

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Global Supply Chain Management: Best Practices in Import and Export Operations

American Management Association @ 1601 Broadway, New York, NY

Master the skills and tactics of international supply chain management with this comprehensive course. Learn about regulations, documentation, trade compliance, and more from a recognized expert in the field. Gain valuable best practices and apply your new knowledge immediately in your job.

(5) All levels 21 and older
No upcoming schedules
$2,295

2 sessions

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Advanced Course in Strategic Marketing

American Management Association @ 1601 Broadway, New York, NY

At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you need to increase the spending rate of current customers and cost-effectively acquire new ones…integrate your strategic marketing mix elements with corporate goals…and maximize the benefits of e-commerce...

(5) Advanced 21 and older
No upcoming schedules
$2,595

3 sessions

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Six Sigma Yellow Belt Certification Training

Sprintzeal Americas Inc @ 305 Broadway, New York, NY

Gain a comprehensive understanding of Six Sigma principles and enhance your skills in process improvement with Sprintzeal Americas Inc.'s training in New York NY. Develop your ability to analyze and apply concepts, and gain insights into problem-solving and stakeholder management. Boost your accuracy in data analysis and become an invaluable asset in quality and management methodologies.

(2) Beginner 18 and older
No upcoming schedules
$2,775
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Reviews for Operations Courses in NYC

Operations Courses in NYC are rated 4.3 stars based on 4,181 verified reviews from actual CourseHorse.com purchasers.

  • Customer Service Via Phone and Email

    Reviewed by Sofiia Strykova on 5/20/2013
    Guys, this class was great! I would recommend it to a friend. I especially liked the work book; it was so so helpful, I'm sure I will use it a couple times or even more. Lots of really good examples there. Lots of advice on how to deal with problems as a customer service representative. Also the teacher - Liz - is such a good person. She has a lot of experience and you can discuss all you need with her.

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