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IT Project Management Training
NYC
Learn the essential skills and techniques required to successfully manage IT projects in New York City, including project initiation, planning, execution, monitoring, and closure. Gain hands-on experience with industry-standard project management tools and methodologies.
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Agile Product and Solution Management Training
cPrime @ Online, New York, NY
This course allows you to discover the right mindset, skills, and tools you need to create successful products and solutions using Agile techniques. Learn how to use Design Thinking to create products and solutions that are: Desirable – what customers want Viable – profitable for you to build and sell Feasible – something you can realistically deliver Sustainable – something you can proactively manage to realize ROI Attendees will...
Project Management Workshop
General Assembly
@
Online Class
, New York, NY
Whether you’re a designer, a developer, or an entrepreneur who’s looking to get your own company off the ground, knowing how to efficiently lead a team and complete a project is an essential element of success. In this workshop, you’ll get an introduction to the project management processes that can help maximize your team’s performance. You’ll learn about the major project phases, and gain the tools and resources you’ll need to increase...
IT Service Management w/ System Center Service Manager
Corporate Training Group @ 120 S Wood Ave, Iselin, NJ
This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following: Where Service Manager sits within the System Center 2012 SP1 product. What business and technical needs Service Manager is designed to meet How Service Manager aligns itself to ITIL and MOF. How to architect and implement a System Center 2012 SP1 Service Manager deployment....
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Business Analysis Training and CBAP® Exam Preparation
Project Training Institute @ 110 Hillside Avenue, Springfield Township, NJ
Get ready for the CBAP® certification exam by taking our live, interactive 24-hour class. The International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®) certification is a globally recognized credential that reflects your knowledge, skills, and ability to identify the business needs of an organization and assess potential solutions. CBAP® Certification Exam Preparation Course Features: Meets...
All levels
18 and older
Agile - Scrum
Project Training Institute @ 110 Hillside Avenue, Springfield Township, NJ
Scrum is the most popular agile framework. It is adaptive, iterative, fast, flexible, effective and designed to deliver significant value quickly and throughout a project. Scrum ensures transparency in communication and creates an environment of collective accountability and continuous progress. The Scrum framework, as defined in the SBOK™ Guide, is structured in such a way that it supports product and service development in all types of...
All levels
18 and older
Introduction to Flow Charts and Diagrams
General Assembly @ 902 Broadway, New York, NY
Flow charts can be a valuable tool for collaborating faster and more efficiently with business, technology, and design teammates and clients. Learn the whens, whys, and hows of creating flow charts, as well as the principles, patterns, and best practices behind them to help communicate complex interactions and experiences more effectively. Schedule: Class introduction Why and when to create flow charts What are flow charts Flow charting...
Metrics Driven Product Management
General Assembly @ 902 Broadway, New York, NY
In this class, you'll learn the basics of business intelligence and how it can dramatically improve your decision making when it comes to building software. If you’re a human being, you’ve probably made difficult decisions based on little more than your own intuition and gut instinct. Luckily, there’s a better way. Takeaways Make decisions based on data instead of instinct. Find out which metrics are most important to focus on and what...
Certified Scrum Product Owner Workshop (CSPO)
An in-depth two day immersion into the world of Agile Product Management. Even projects that have solid, well-defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult...
ITIL Service Lifecycle: Service Operation
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best...
Business Analyst Boot Camp
This 4-day Business Analyst training course will give you hands-on experience with the latest proven techniques for identifying a project's scope, developing and discovering requirements and uses cases, and documenting them expertly. Lively lectures combined with insightful demonstrations and realistic practice exercises will provide you with the competence and confidence to improve project outcomes through better requirements elicitation and use...
ITIL: Managing Across the Lifecycle
This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach...
ITIL Service Lifecycle: Continual Service Improvement
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core...
ITIL Service Capability: Release, Control, & Validation
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based...
ITIL Service Lifecycle: Service Transition
In this course, you will be immersed in the overall concepts, processes,policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices...
ITIL® Service Capability: Service Offerings & Agreement
Gain practical experience planning and executing processes within ITIL service offerings and agreements In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on...
ITIL Service Capability: Operational Support & Analysis
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
ITIL Service Capability: Service Offerings & Agreements
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
ITIL Service Lifecycle: Service Strategy
In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations and approaches, including organizational design, the role of technology,...
Certified ScrumMaster Workshop
In this Scrum Master training course you will learn, understand and execute on the three overarching principles behind Scrum: iterative development, self-management, and visibility. Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster....
ITIL Service Capability: Plan, Protect & Optimize
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on theoperational-level process activities and supporting methods and learn to executethese processes in a practical, hands-on learning environment. This training is intended to enable you to apply the practices throughout the service...
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